Shipping Info

Clear details on how your orders reach you safely and on time

Shipping FAQs

How long to ship?

Orders typically arrive within 5 to 7 business days.

Shipping costs?
Can I track it?
Do you ship internationally?
What if delayed?

Shipping fees depend on your location and order size.

Yes, once your order ships, you’ll receive a tracking number via email.

Currently, we only ship within India to ensure timely delivery.

Contact us if your order is delayed beyond the expected timeframe.

Thank you for shopping with 5GB Corporation. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding order processing and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on:

  • Sundays

  • National holidays

  • Public holidays

If there is a significant delay in processing your order, we will notify you via email or phone.

2. Shipping Coverage

We currently ship products across India.

For international shipping inquiries, customers may contact us directly at sales@5gb.in.

3. Estimated Delivery Time

Delivery timelines depend on the customer’s location.

Typical delivery times are:

  • Metro Cities: 2–4 business days

  • Tier 2 Cities: 3–6 business days

  • Remote Areas: 5–8 business days

Please note that delivery times may vary due to logistics delays, weather conditions, or courier service disruptions.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing the purchase.

We may offer:

  • Free shipping on selected products or promotional campaigns

  • Standard shipping charges depending on location and order value

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing the tracking number and courier partner details.

Customers can track their orders using the provided tracking link.

6. Delivery Issues

If you experience any issues with delivery such as:

  • Delayed delivery

  • Incorrect shipping address

  • Lost packages

Please contact our support team immediately.

We will coordinate with the courier service to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

5GB Corporation will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

8. Damaged Packages

If the package arrives damaged or tampered with, customers are advised to:

  1. Take photos of the package immediately

  2. Contact our support team within 48 hours of delivery

We will investigate and provide a suitable resolution according to our Refund Policy.

9. Contact Us

For shipping-related questions, please contact us:

5GB Corporation
Website: www.5gb.in
Email: sales@5gb.in
Phone: +91 9974991196
Address: Ahmedabad, Gujarat

Terms & Conditions